Business and Technology

BT - Applied Knowledge Level

A. The business organisation, its stakeholders and the external environment

7 modules • Has lessons • Explore how businesses exist within and interact with their broader environment. This section covers the organisation’s purpose, types, and stakeholder landscape—including internal (e.g., employees), connected (e.g., suppliers), and external (e.g., regulators) groups. You’ll learn to analyse stakeholder influence through frameworks like Mendelow’s matrix, and assess how political, economic, social, technological, and sustainability factors shape strategic and operational decisions.

B. Business organisation structure, functions and governance

3 modules • Has lessons • Understand how businesses are organised and governed. This module covers formal and informal organisational structures, culture, committee roles, and the integration of governance and social responsibility. You’ll explore how design choices impact communication, decision rights, control, and ethical conduct across all levels.

C. Accounting and reporting systems, technology, compliance and controls

7 modules • Has lessons • Dive into the systems that enable accurate financial information. This segment introduces accounting workflows, integration with business functions, the role of digital platforms, internal controls, data security, and compliance. You’ll understand how these foundations deliver reliable financial reporting and support better governance.

D. Leading and managing individuals and teams

6 modules • Has lessons • This section investigates effective leadership and HR dynamics. Expect to learn about recruitment, motivation, delegation, team-building, and performance management, with insights into authority structures and leadership styles. These principles support purposeful, high-performing teams essential for organisational success.

E. Personal effectiveness and communication in business

3 modules • Has lessons • Build essential interpersonal capabilities. Here, you’ll focus on communication skills, personal time and stress management, adaptability, and ethics. These competencies enable you to engage effectively, manage yourself proactively, and provide value in dynamic professional contexts.