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The role of operations
Operations management and efficient delivery - part 1
Operations management and efficient delivery - part 2
Introducing supply chain management
Methods of managing supply chain relationships - part 1
Methods of managing supply chain relationships - part 2
Methods of managing supply chain relationships - part 3
Business partnering and KPIs
The marketing function
The marketing environment
The marketing mix
Sales and marketing techniques - part 1
Sales and marketing techniques - part 2
Sales and marketing techniques - part 3
Sales and marketing techniques - part 4
Introducing the HR function
Recruitment and selection
Development and training - part 1
Development and training - part 2
Development and training - part 3
Performance and appraisal
Motivation - part 1
Motivation - part 2
Rewards and incentives
Business partnering and HR KPIs
Introducing the IT function
Management information systems - part 1
Management information systems - part 2
The role of IT in change
IT and virtual organisations
Costs and benefits of information systems
Data security
System architecture and big data
KPIs for the IT function
Lesson 3

Operations management and efficient delivery - part 2

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